Legal & Policies
INFRAVEX TECHNOLOGIES PRIVATE LIMITED - Last updated: January 2025
Privacy Policy
Personal Information Privacy
Cookie Policy
Payment Policy
Shipping Policy
Exchange Policy
Refund Policy
Cancellation Policy
Terms & Conditions
Exchange Policy
We want your INFRAVEX purchase to fit and feel right. You may request an exchange within 7 days of delivery.
Exchange Conditions
- The item must be unused, unwashed, and in its original packaging
- All tags and labels must remain attached
- Exchange requests should include your order number and the reason for the request
- Intimate apparel, swimwear, earrings, and sale/clearance items are not eligible unless defective
How to Request an Exchange
Contact us at support@infravexx.com or +91 7208002478 within 7 days of delivery. Our team will review the request and share the next steps.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours with photographs of the package and product so we can prioritize a replacement.